Ok, I should never have ordered anything from Walmart. But, I wanted that little Black & Decker one-cup coffee maker. It had a 16 oz. mug that had a lid and could be taken with me when I went somewhere - if I ever went somewhere. Besides, 16 oz. is just about as much coffee as I want in the mornings, so I would be saving money and not wasting any. It was the only one-cup coffee maker I could find that took regular coffee, too. So, I was anxious to buy it.
The first disappointment was I couldn't use a Walmart Gift Certificate from Christmas. No explanation. Just a criptic note that they would not accept gift certificates. That wasn't a deal breaker. So I went ahead and ordered it to be sent to the local store, thus saving shipping charges.
It surprised me by coming in 'way earlier than I thought it would. So, I was a happy camper.
Then, after a week, just when I had almost figured out how much or little coffee to use to make my perfect cup, I tried to turn it on one morning, and nothing happened. The thing was dead as a doornail. How disappointing. But, it was a cheap little thing, so I decided I didn't need it after all. I went back to using my regular, 10-cup coffee maker and making about two cups a day. It was a bit wasteful, but never mind.
So, I decided that I should go to the Walmart website and rate the product. All the reviews I had read were glowing reports, and I soon found out why. Walmart apparently doesn't want negative reviews, and has figured out a way to avoid them. After I submitted the review they required me to fill out a form and to pick out a "Permanent Nickname" before they would accept it. Strangely enough, every single nickname I came up with was already being used by someone else. After I submitted about a dozen, I realized that my permanent nickname should actually be "Sucker". So, I just clicked out of it and decided to complain about it here. So there, Walmart. You can't silence me! And, you can't keep me from contacting Black & Decker and reporting my experience to them, either. Ha!
Stay tuned.
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7 comments:
You go girl, that's the way to do it! I've been there to & I hate it when i get a lemon product.
I'll be watching to see what happens. I'm placing my money on you.
Yeah! I firmly believe that the cheap stuff at Walmart is not the same product that would otherwise have that particular brand name elsewhere.
Be assured that they will see your review here - and that means more than on their site - since you will reach more people.
They use to carry those in the store and I was interested also. Then when I decided to buy one, they no longer carried it in the stores. Guess there was good reason huh?
Thanks, I was thinking of going on line after one. Sale lost here.
Good for you! Now we all know not to buy that poor product. And we know how they treat customers.
Ran into your blog this morning. We have some things in common. I, too, hate Wal-Mart. I, too, live in Arkansas. I, too, am old.
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